The Legal Risks and Risk Mitigation Strategies for Organization’s
Implementing Social Media
Active participation of
organization in social media activities has exposed the organization to high
risks. Access use of social media technologies prone organization to three
kinds of risks;
1. Reputational
risk
2. Information security risk
2. Information security risk
3. Legal
and employment risk
Use of social media exposed the
organization to reputational risk; they need to understand the types of risk
that is coming from either general public, employees of the organization, and
from organization itself. The
general public may give open comments about the organization on social network,
they could be positive or could be negative and it might sabotage the image of
the organization. Employees of the organization can leak the inside information
on social networks about the performance of the organization or the negative
information about the culture of the organization that could harm the image of
the entity. Lack of organization’s
presence on social media could expose them into high risk of defame. They
should be there to defend their self or even promote their culture or market
their self on social media.
Second kind of risk is the
information security risk that is usually faced by all organizations who have
their existence on social networks. The information shared by them on social
forum are not even secured and protected no matter how strict security measures
they apply. This risk is due to the low protection walls of social networks
that can be easily breached.
Third kind of risk hovers on the head of employee,
in case wrong information shared by them they can be exposed to the legal
consequences; it could be legal proceedings against them or termination from
the organization.
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